Students will receive a 100% refund prior to the start of instruction. Courses divided between two days, student will receive a 50% refund if requested before start of second day.
Courses divided into four sessions, the refund schedule shall be 75%, 50%, and 25%.
A security guard training school cannot assess any non-refundable registration fees, cancellation fees, or deposits.
Cancellation will be submitted in writing, telephone or in person to an authorized school official: Director Avery M Williams 9145736372.
Refund will be granted within 7 business days of receiving request.
100% attendance is required for all courses however we recognize that instances may arise when a student may not be able to attend class due to illness, family emergency, child care, or any other reasonable cause. In these instances we require a telephonic or email notification of absence from class. We will allow the student to make up hours during the next available course.
Students that are a no call no show may be excluded from making up hours, however they may appeal to the training school Director. Make up training will be granted on a case by case basis. We reserve the right to reject any application for admission, or to terminate a student for reasons of safety, attendance, conduct or not conforming to the rules and regulations of the school and New York State Division of Criminal Justice Services.
To resolve a complaint, the student may contact Director Avery M Williams 914-573-6372 support@chirpsecurityllc.com The student may also contact the NYS Division of Criminal Justice Services at 518-457-2667.
Chirp Security. All rights reserved.
